Welcome to Diabmart Online Shopping Store !
These Terms and Conditions ("Terms") govern your use of the DiabMart website and services www.diabmart.ae (the "Site") and constitute a binding legal agreement between you ("User" or "Customer") and DiabMart ("we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Site
You must be at least 18 years old or the age of majority in your jurisdiction (the UAE) to use the Site, register an account, and make purchases. By using the Site, you represent and warrant that you meet this requirement.
If you create an account, you are responsible for maintaining the confidentiality of your account details (including your password) and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account
The content, products, and services on the Site are intended solely for personal, non-commercial use related to diabetes management. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without our express written permission.
The information provided on DiabMart (product descriptions, blog posts, general content) is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment from a qualified healthcare provider or doctor.
Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition, including diabetes. Do not disregard professional medical advice or delay in seeking it because of something you have read on this Site.
We strive to be as accurate as possible in describing the products. However, we do not warrant that product descriptions, colors, or other content on the Site are 100% accurate, complete, reliable, current, or error-free. Packaging may vary from what is shown.
All prices displayed on the Site are in United Arab Emirates Dirham (AED) unless otherwise stated. Prices are subject to change without notice, but changes will not affect orders that have already been confirmed by us.
Your order constitutes an offer to purchase a product. All orders are subject to acceptance by us. We reserve theright to refuse or cancel an order for any reason, including limitations on quantities available, errors in product or pricing information, or issues identified by our credit and fraud avoidance department.
We accept various forms of payment, including Visa, MasterCard, Apple Pay, Cash on Delivery (COD). By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order.
We aim to deliver products within the estimated timeframes. However, delivery times are estimates only and are notguaranteed. We are not liable for any losses caused by reasonable delays in delivery.
The risk of loss and title for items purchased from DiabMart pass to you upon our delivery to the shipping carrier
Shipping and handling charges are calculated based on the weight, size, and destination of your order and are displayed at checkout.
As required by the Federal Law No. 15 of 2020 on Consumer Protection, we ensure that products are free from defects and fit for the purpose for which they are sold
Due to the nature of medical supplies, particularly those requiring specific storage or sterility (e.g., insulin, pump consumables, test strips), certain items may be non-returnable.
Refunds will be processed within 14 working days of receiving the returned goods. Refunds will be issued to the original payment method.
All content on the Site, including text, graphics, logos, images, product names, and software, is the property of DiabMart or its suppliers and is protected by UAE and international copyright laws. You are granted a limited license to access and use the Site for your personal, non-commercial shopping purposes only.
To the maximum extent permitted by UAE law, DiabMart shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or the products purchased through it. Our total liability to you for any damages arising out of or related to these Terms or the products shall be limited to the amount paid by you for the product giving rise to the claim.
You agree to indemnify, defend, and hold harmless DiabMart, its employees, agents, and affiliates, from any claims, liabilities, costs, and expenses (including legal fees) arising from your use of the Site, your breach of these Terms, or your violation of any law or the rights of a third party.
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates and the local laws of the Emirate of Dubai/Abu Dhabi/etc., as applicable, without giving effect to any principles of conflicts of law.
Any dispute, controversy, or claim arising out of or relating to these Terms, including the validity, breach, or termination thereof, shall be referred to and finally resolved by [Insert Jurisdiction, e.g., the Courts of the Emirate of Dubai/the Arbitration Centre of the Dubai International Financial Centre (DIFC)/Dubai Courts].
We reserve the right to change these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site following any changes signifies your acceptance of the revised Terms.
For any questions regarding these Terms, please contact us at: Email: [email protected]
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